What is the goal of the investment?

Undertake various "vertical" actions to redesign and digitise the large central administrations, starting with those essential to simplifying the provision of services to citizens and with the most impact in terms of efficiency of the public system. 

Total investment cost 611.2 million
  • Youth
  • Reduce the gaps in standards of living
  • Gender equality
Additional details

The Central Administrations concerned include the National Social Security Institute (INPS) and the National Institute for Insurance against Accidents at Work (INAIL), the Judicial System, the Ministry of Defence, the Ministry of the Interior and the Finance Police. As regards the Ministry of the Interior, the project envisages: the digitalisation of services for citizens and the underlying internal processes; the development of applications and internal management systems to develop a centralised internal system for verifying physical and digital identity and related attributes, allowing public officials to carry out remote checks in real time on personal documents and permits held by citizens and associated with the CIE (carta di identità elettronica [Electronic Identity Card]); the retraining of staff to strengthen digital skills. As regards the Judicial System, the project envisages: digitalising the last ten years of archives (10,000,000 judicial documents) relating to the civil proceedings of the Ordinary Courts, the Courts of Appeal and the judicial Supreme Court records; creating a Data Lake acting as a single access point for the entire set of raw data produced by the judicial system, implementing artificial intelligence solutions to anonymise civil and criminal judgments; automating the identification of the victim-offender relationship in legal provisions; analysing and organising case law precedent to facilitate consultation by civil judges and prosecutors, carrying out advanced statistical analyses on the efficiency and effectiveness of the judicial system; managing and monitoring the investigation procedure times of the activities carried out by Judicial Offices. As regards INPS and INAIL, the project envisages a major revision of their internal systems and procedures, as well as the evolution of their digital contact points with residents, businesses and other public administrations, in order to provide users with a seamless digital experience. As regards the Ministry of Defence, the project envisages: the enhancement of the security of three fundamental sets of information (personnel, administrative documentation, internal and external communications); the migration of all systems and applications towards an open source paradigm in accordance with the security policies defined by the relevant regulatory framework. As regards the Finance Police, the project aims in particular: to reorganise databases; and to introduce Data Science into operational and decision-making processes.  

What are the benefits?

The public administration sectors involved in the investment are:
  • The courts, with the digitalisation of paper documents to complete electronic filing and data lack planning to improve the operational processes of the Ordinary Courts and the Council of State
  • The work, with the digitalisation of the systems and applications at INPS and INAIL
  • Defence, with a review of internal processes and applications at the Ministry
  • Interior, with the digitalisation of services offered to the citizens
  • Finance Police, through the digitalisation of services

Key steps and Expenses envisaged

Key Dates